Where to enter the key in the origin. Activating and adding games to Origin

  • 14.07.2020

Getting an activation code

When buying a game, there are 3 ways to get an activation code:

  • View the code in the games library
  • Receive code by email
  • Activate the game via support

How to view the activation code in the game library

You can get to the ID directly from the game library by right-clicking on the game icon and reading the value in the "Game Properties" window. The product is activated by specifying the same parameter.

Receiving the code by mail

For some older games, Origin also sends an activation code to the buyer's email address. If nothing came to your mail, then either the code for the selected game is not sent to the mail at all, or your purchase did not go through - you can see this in the games library.

Getting a code through technical support

If a pirated disc was purchased, then technical support will not activate your game. In this case, you can make a claim to the seller of such a disc, or immediately contact Rospotrebnadzor on this matter.

If you bought a licensed version of the game on a disc, and there was no activation code, or you lost / damaged it, then technical support can activate your game upon request. Here is an article on how to contact support. In this case, you will have to provide a justification for your request, that is, prove that you bought the game. Be prepared to provide a photograph of several items:

  • Check. The description of the goods, the price of the goods, the date of the transaction, and other data should be visible. Also on this check you need to put your signature, write the date (current, then it today) and the number of your request to support if it has already been issued
  • Purchased game disc and box
  • The liner that came with the disc
  • If the game was purchased not on a disk, but through an online store, then you need to print the paid invoice for this purchase, put your signature, write the date of contacting the support
  • If the game was purchased through Amazon, then Amazona specialists solve this problem on their own, contact their specialists.
  • If you bought the game through Steam then take a screenshot or screenshot of your purchase history. You should have received information about the purchase immediately after making it. Make sure that there is a code, name and description of the game, your email, confirmation number, cost, date of purchase, username

The photo must be clear, all numbers and letters must be well readable, you cannot process the photo with photo editors.

Product activation

Product activation on Origin is required to gain access to system services, like a team game. You can activate the code in two ways:

  • website activation
  • activation via app

Method one. Site activation

  1. Log in to your personal EA account and go to the Origin store.
  2. Go to the games library, choose to add a new game.
  3. Enter the ID and the game appears in the library.

Key activation video tutorial

Method two. Activation via the Origin app on Windows

  1. Next, open the Origin menu and select the activation of the product code there
  2. Enter the code

Method two. Activation via the Origin app on iOS

  1. Log in with the desired EA account
  2. In the upper menu, select "Games" and go to the activation of the product code
  3. Enter the code

Exception methods

Exceptions include games published by the publisher Ubisoft. These games can be opened in Uplay without downloading to a computer. Here's how these games are activated:

  • We enter the Origin program, open the game library
  • Click on the game with the right mouse button and select its properties
  • Copy the game code and enter it into Uplay

These games can only be played from disc:

Sims3 game

Sims3 can only be activated on a separate official site for this game.

Video instruction how to activate the product code

Savings and safety

In most cases, this procedure is unnecessary, since the purchased game is automatically added to the library. But you can save on the purchase of the game. With the product ID in hand, we can activate it in EA without purchasing games from the company itself. The presence of the CD-key numbers opens up full access to the Electronics Art cloud service for a particular toy.

The code cannot be guessed or faked. It will be possible to simulate the login of another user only until he realizes it, check your account more often.

There is a completely legal alternative - to get an Origin-ID at a discount. Completely free code is found as prizes in all kinds of lotteries and promotions. The ticket might look something like the picture below:

A typical picture of a form with a promo code:

It turns out cheaper one and a half to two times. Therefore, spending some time looking for a source of promotional codes for Origin is a perfectly reasonable exercise. You can combine the purchase of one toy with a discount on another. Sometimes promotional codes are handed out as a gift. Launch Yandex or Google and scan the network for examples of such possibilities:

Input and activation

So, the coveted promo code is in our pocket. The next question arises: what to do with it next and where to enter it? A promo code is a digital confirmation of a discount on a purchase, we go to the Origin store and do this:

  • Select the game for which the promo code was issued.
  • We make a pre-order or purchase.
  • We indicate payment details.
  • Then we go to the order details page and click on the inscription "Enter the promo code".

A field for filling will open, enter the promo code there and click on the "Send" button. After entering the code, you will find that the order value has changed:

Now the paid game can be downloaded to your PC. Sometimes it happens that the product code is not accepted by the system. The reason is that the code requires activation. Activation consists in going to the page, the address of which is communicated to the owner of the code at the time of its receipt. The system should automatically direct you to the activation page. If this does not happen, please activate manually.

These materials are part of our archive and are associated with a previous version of the game or service.

Monday, November 21, 2016

After purchasing a game from Origin, you can find the Origin product code in your purchase confirmation email, in the Order History section, and in the Origin client.

After purchasing a game on Origin, find the product code in purchase confirmation email, which should come to your mail. You will need this code to install the game.

If you cannot find the serial number or deleted the letter, you can find the code in Order historyby opening Origin\u003e EA Account & Billing Information\u003e Order History or by clicking.

  • Occasionally, after purchasing from the Origin Store, you may not receive the product code email.

Find the code in the Origin client

  1. Restart the Origin client.
    • Close it by clicking on the inscription Origin in the menu and selecting the item Output, then open the client to sign in to your account again.
  2. Go to Library of games.
  3. Right click on the game name and select Game properties.
    • In the window that opens, you will see the product code.

What to do if you lost your product code and didn't install the game through Origin

If you've lost your product code for an EA game that you didn't install through Origin, we'll help you.

If you contact us about a code for a game, we may ask you to provide.

Wednesday, July 10, 2019

Find out all about product codes, promo codes and how to redeem them.

A game purchased from Origin will in most cases be added directly to your game library. If you need a code for any reason, there are several ways to get it.

Find the code in the Origin client

  1. Start the Origin client.
  2. Go to library of games.
  3. Right click on the game.
  4. Click on "Game properties".

A window will open showing your product code. The code may have different names for different games: product code, serial code, or CD key.

Receive code by email

After purchasing the game, you may receive a confirmation email with a code.

Note: this only applies to older games from other publishers, and you may not receive the code by email. If there is no code in your purchase confirmation email, go to your game library and see if a game has been added.

I installed the game not via Origin, but I lost the code. What to do?

If you've lost your product code for an EA game that you didn't install through Origin, we'll help you.

If you contact us about a product code, we may ask for a supply - keep it handy.

Sign in to Origin with the EA account you want to link the game to. This is important for parents who want to add a game to their child's account.

Redeem your product code in the Origin client

  1. Open the menu Origin.
  2. Please select
  1. Sign in with the EA account you want to link the game to.
  2. Click on "Games" in the top menu of your computer, and then "Activate product code ..."

Redeem your product code on Origin.com

  1. Sign in to the Origin Store website with the EA account you want to link the game to.
  2. Open the games library.
  3. Click on the item "Add game" in the upper right corner. A window will open "Activate product code ..."

Once on the code entry page, enter the game product code. Click on "Further"and the game will appear in your game library.

Code activation for classic and other games

Some of our games cannot be activated directly through Origin, but you can add them to your EA Account in other ways.

Codes for The sims 3 must be activated on The Sims 3 website. This will allow you to play and get additional content.

Some classic games cannot be activated on Origin. They can only be played with a disc. Among them:

  • The Sims (1)
  • The sims 2
  • Battlefield 1942
  • Battlefield Vietnam
  • Command & Conquer
  • Medal of Honor
  • Crysis

How to activate Ubisoft games

Redeem codes for prepaid cards, subscriptions and virtual currency

Redeem EA Gift Cards through Origin or Pogo on the Gift Cards website.

Subscription and virtual currency codes (eg SimPoints) can be redeemed at the address provided in the code guide.

How to redeem a promo code

Using promo codes allows you to receive discounts on purchases on Origin. Activate the promo code during checkout.

If you have a suitable promo code:

  1. Find the game you want to buy from the Origin store, origin.com, or the Origin client.
  2. Click the button "Pre-order" or "Buy" .
  3. Enter your billing information.
  4. Click on "Go to order overview".
  5. On the order overview page, click "Enter promo code".
  6. Enter the code and press "Send".
  7. Click on "Pay now"to complete your purchase.

Restrictions on the use of promo codes may vary from game to game and from promotion to promotion. You generally cannot use promo codes when purchasing games that have been released less than a month ago, or when purchasing virtual currency, subscriptions, playing time cards, games from other publishers, or games participating in sales or promotions.

I got a message that my product code cannot be redeemed on Origin. What to do?

Check the instructions that are provided with the code. They contain a link where you can activate the product code. Typically, the Origin client will redirect users to the link itself, but just in case, check the instructions to make sure you are activating the code in the correct place.

Note: some codes are accompanied by additional materials if you activate them at the specified address. Read the instructions carefully so you don't miss anything!

Many online stores offer significant discounts for the game. Sometimes it is much cheaper to buy a digital key from third-party sellers than in the Origin service itself. However, in this case, this key will have to be activated manually in order for the purchased game to appear in your profile.

Get your activation code

You can not only buy a key (or product code), but also win in various promotions. Sometimes the developers themselves arrange such days of generosity, fueling interest in their future projects. For example, before the release of The Sims 4, The Sims 2 could be obtained with a special promo code if the players managed to activate it within 1 month from the date of receipt. You can also receive keys with your favorite games from friends or acquaintances as gifts (or exchange).

Activation process

Log in to your Origin account. Find the tab on top Origin (in the upper left corner) and select the option Redeem product code:

A window will appear where you need to enter the same digital key. Copy and enter the activation code:

Next, you need to confirm the product code. If suddenly you see that this key opens access to a completely different game that you originally wanted, then you will need to contact the store with a request to replace the digital product. If everything is in order, then press the button Further:

After that we will be offered to choose a language pack, their several available options:

If you entered the correct code, the game will automatically appear in your game library (section Library). There you can also download and install it on your computer at any time. The main thing is to have a stable network connection for fast downloads from servers.

Redeem your game code on Origin

You do not need to use the client to activate the game code. You just need to go to the official Origin website and log in there (button To come in):

Enter the username and password from your account in the Origin system and click on the option To come in.