If you are faced with the fact that The Elder Scrolls Online crashes, The elder Scrolls Online The Elder Scrolls Online won't start, The Elder Scrolls Online won't install, controls not working in The Elder Scrolls Online, there is no sound, errors happen, saves not working in The Elder Scrolls Online - we offer you the most common ways to solve these problems.
First, check if your PC meets the minimum system requirements:
- OS: Windows 7 (64-bit)
- Processor: Intel Core i3 540 / AMD A6-3620
- Memory: 3 GB
- Videocard: DX 11, 1 GB (NVidia GeForce 460 / AMD Radeon 6850)
- HDD: 85 GB
- DirectX: 11
Be sure to update your graphics card drivers and other software
Before you remember the worst words and express them towards the developers, do not forget to go to the official website of the manufacturer of your video card and download the latest drivers. Often, specially optimized drivers are prepared for the release of games. You can also try installing a later version of the drivers if the problem is not solved by installing the current version.
It is important to remember that you should only download the final versions of video cards - try not to use beta versions, as they may contain a large number of not found and not fixed errors.
Don't forget that games often require installation to run smoothly latest version DirectX, which can always be downloaded from the official Microsoft website.
The Elder Scrolls Online not starting
Many problems with the launch of games happen due to incorrect installation. Check if there were any errors during the installation, try uninstalling the game and running the installer again, after disabling the antivirus - files that are often needed for the game to work are deleted by mistake. It is also important to remember that the path to the folder with the installed game should not contain Cyrillic characters - use only Latin letters and numbers for directory names.
It still does not hurt to check if there is enough space on the HDD for installation. You can try to run the game as Administrator in compatibility mode with different versions Windows.
The Elder Scrolls Online crashes. Low FPS. Lags. Friezes. Hangs
First, install fresh drivers on the video card, from this the FPS in the game can significantly rise. Also check the workload of the computer in the task manager (opened by pressing CTRL + SHIFT + ESCAPE). If, before starting the game, you see that a process is consuming too many resources, turn off its program or simply end this process from the task manager.
Next, go to the graphics settings in the game. First turn off anti-aliasing and try lowering the post-processing settings. Many of them consume a lot of resources and turning them off will significantly increase performance without significantly affecting the picture quality.
The Elder Scrolls Online crashes to the desktop
If The Elder Scrolls Online often crashes to the desktop, try to reduce quality of the graphics. It is possible that your computer simply lacks performance and the game may not work correctly. Also worth checking out for updates - most modern games have a system automatic installation new patches. Check if this option is disabled in the settings.
Black of black screen in the Elder Scrolls Online
The most common black screen issue is a GPU issue. Check if your video card satisfies minimum requirements and install the latest drivers. Sometimes a black screen is due to insufficient CPU performance.
If everything is fine with the hardware and it meets the minimum requirements, try switching to another window (ALT + TAB), and then returning to the game window.
The Elder Scrolls Online is not installed. The installation hangs
First of all, check if you have enough HDD space for installation. Remember that for the installation program to work correctly, the declared amount of space is required, plus 1-2 gigabytes of free space on the system drive. In general, remember the rule - the system disk must always have at least 2 gigabytes of free space for temporary files. Otherwise, both games and programs may not work correctly or refuse to start at all.
Installation problems can also occur due to a lack of internet connection or its unstable operation. Also, do not forget to pause the antivirus during the installation of the game - sometimes it interferes with the correct copying of files or deletes them by mistake, considering it as viruses.
Saves not working in the Elder Scrolls Online
By analogy with the previous solution, check the availability of free space on the HDD - both on the one where the game is installed and on the system disk. Often, save files are stored in the document folder, which is separate from the game itself.
Controls not working in The Elder Scrolls Online
Sometimes in-game controls do not work due to the simultaneous connection of multiple input devices. Try unplugging your controller or, if for some reason you have two keyboards or mice connected, leave only one pair of devices. If your gamepad does not work, then remember - officially only controllers that are defined as Xbox joysticks support games. If your controller is defined differently, try using programs that emulate Xbox joysticks (for example, x360ce).
Sound doesn't work in The Elder Scrolls Online
Check if the sound works in other programs. After that, check if the sound is muted in the settings of the game itself and if the sound playback device to which your speakers or headset is connected is selected. Next, while the game is running, open the mixer and check if the sound is muted there.
If you are using an external sound card, check the manufacturer's website for new drivers.
Minimum system requirements
To run this wonderful game, we need about 80 free gigabytes of hard disk space and a bank card with at least 500 rubles on the account.
I also recommend stocking up on time and patience. The game downloads updates from the ESO server and the speed is not always good on it.
Supplement regarding different game variants from SanSanich:
1. you bought the game from the off site. You can play only under the account under which you are on the TECO website, and they also bought the game.
2. You bought a Steam edition. You can only play with Steam account. The account that you have on the off site will not be able to enter.
That is, Steam and Off accounts cannot be linked.
By purchasing a game on the site, you can only link it to Steam as an independent one, you will not have access to the Steam community and all its features.
Also, if you buy keys from retail, it always says where this key fits, Steam or Off site.
Installation
If you bought the game on Steam, you need to install the game first. The game takes up more than 60 GB of hard disk space and will be updated later. I think everyone knows how to install the game through Steam :)
In general, now it is worth downloading the game client directly from the official site, directly from your profile. Whether because of patches, or because of something else, Steam downloads the same files twice. As a result, Steam-version on this moment takes 80 GB of disk space from me, and the client itself without steam - 42.
Then, when the game is installed, we launch it, and then we are required to select a game server on which we will play in the future. There are only two of them: European (EU) and American (US). It is important! If you first selected one server, installed the game version for it, then if you subsequently change the game server, the game will download the client for it again (about 30 GB), and the files for the old one will not be deleted. For residents of the European part, I recommend choosing a European server for the simple reason that if you play in American, then when you enter the game during the day, everyone is already asleep and Tamriel is empty.
OK, we selected a server, the game started downloading updates, there are a lot of them
Previously, Steam gave keys to the game, now no, the game must be launched directly from Steam.
In this case, either new account TESO, or the existing one is used.
At this time, you can create an account on the site.
We fill in all the fields, pay special attention to the field UserID... Then you cannot change it! Moreover, players communicate with each other precisely by UserID. Therefore, if
you have chosen some Yolyshshchuk007 as your login, do not be offended if your friends and associates call you Yolyshshchuk007 :).
The spoiler contains information that is of purely archaeological value
After clicking on REDEEM CODE, they make us an offer that cannot be refused :) - they offer to subscribe to a further subscription. Here you can enter either the time card code (if you have one, of course), or enter the details of a working bank card. Those. we already have 30 days included in the purchased version of the game, and we subscribe for another 30, for a total of 60. There must be at least 510 rubles on the bank card, otherwise they will not accept, but only 1 ruble is debited at once.
When the subscription is completed, our account is active, you can play. And now you can unsubscribe for the second month.
Push MANAGE SUBSCRIPTION (second line from the bottom in the left column) - CANCEL SUBSCRIPTION. Fine! We have only 30 days left, and the ruble debited from the card must be returned within two weeks.
Update
Due to the transition of the game from March 17 to the buy-to-play distribution model, and the cancellation of the mandatory subscription, the above paragraph is no longer relevant. But the game introduces a subscription to ESO Plus. If you have a valid subscription on March 17th, you automatically receive ESO Plus. Information taken from
Postscptum
At the beginning of the game, when we finally find ourselves in Tamriel, the first thing to do is to get certified for the profession. You can become a certified specialist in all areas at once. after which the character will have access to daily knowledge for the artisan, giving decent experience and income.
If you play as the Covenant, I recommend heading to Stros M'Kai, there are many adventures, resources and level 4 mobs. :)
The game does not start - run as administrator.
Or - not through eso64.exe, but through eso.exe.
If the game crashes when you enter a character or location, add the game to the list of exceptions to the antivirus and firewall.
Lags and low fps on good hardware may be due to lack of memory. 4GB for TESO is not enough.
Read the manual? Still have questions? Read the stones!
Fans of The Elder Scrolls Online are faced with an unpleasant situation when, after installation, the game does not start. Or errors appear during the installation process. Let's figure out what the reason is and fix the problem. The methods outlined in this article are not limited to The Elder Scrolls Online. If not enough, the problem remains unsolved, read other materials on the site.
The Elder Scrolls Online is not installed
If The Elder Scrolls Online won't install, see if you have enough free space on your hard drive. The distro requires free space, so a few gigabytes of extra space won't hurt. Many modern games require a significant amount.
The Elder Scrolls Online installation is blocked by antivirus
Often, antivirus programs, in the fight against viruses, protecting our computer from external threats, for security purposes, block numerous processes performed by the operating system. Sometimes this security is so strong that the antivirus blocks access not only to viruses, but also suspends some normal processes, possibly mistakenly considering them potentially vulnerable. Disable your antivirus during installation.
Cleaning your computer and restarting
Sometimes, a simple reboot of the system can solve many problems at once during the installation of games and their subsequent work. The same applies to programs, applications. There are many reasons: the computer is clogged with garbage, the system cache is full, the maximum permissible number of simultaneously running processes, some of them may have frozen and are not running, but they put a load on the system. Cleaning your computer and restarting will fix the situation.
No Internet access
Some game clients require an Internet connection during the installation process, providing access to the installation server or the update server. Make sure the quality of the connection, and if there is no Internet, be prepared for problems with the installation of The Elder Scrolls Online. It is good if the system gives an error message. And if there is none, you can think for a long time and wonder why the toy is not installed.
The Elder Scrolls Online not starting
Before looking for reasons why The Elder Scrolls Online won't launch, make sure that the installation itself was successful. Otherwise, if there were failures during the installation process, but at the same time the game was installed, it is impossible to guarantee the subsequent launch and performance. If it starts, you're lucky. What will happen next is unknown. Remember the installation process.
Reinstalling the game
Many gamers have repeatedly faced a situation where they had to reinstall games. This appears to be the case where reinstalling The Elder Scrolls Online will fix the issue. What is the reason for this, it is not known, maybe the antivirus or firewall "ate" some files or something else at the time of installation, but after installing the game again, it starts and works. Uninstall The Elder Scrolls Online and reinstall, paying attention to every detail during this process. Perhaps at some point the program will ask additional files etc.
There are times when installing on top is already installed game solves the situation. The installer may prompt you to update the files. This eliminates the need for deletion. Well, something like this.
Finding information on the text of the error
Another option. Problems launching The Elder Scrolls Online are usually accompanied by a corresponding system message. Search for the error text, as a result of which you will receive the most detailed answer, and, moreover, concerning this specific problem. Actually, the decision will not be long in coming. This will pinpoint the cause and correct the problem.
By the way, for some reason I always forget about it. Until I turn the whole computer over. But this one the method works at all 92%... It is enough just to hammer the text into the search and find a useful article. So you will definitely solve the problem, you do not need to send the PC to the workshop ahead of time and incur additional costs. There is a lot of useful material on the Internet - study it.
Launching The Elder Scrolls Online as Administrator
Run the game as administrator. In our case, to run The Elder Scrolls Online as administrator, you need to right-click on the game's shortcut and select Run as administrator... Subsequently, if this method resolves the problem, make it the default. Open Shortcut Properties, in the Compatibility tab, and check the box Run this program as administrator.
The Elder Scrolls Online is not compatible with the system
Another obstacle to running The Elder Scrolls Online can be incompatibility with your operating system. In this case, in the same place, in the Properties of the shortcut, add the checkbox Run the program in compatibility mode, select the required OS from the drop-down list.
.NET Framework not installed
It is quite a serious problem to launch The Elder Scrolls Online that the .NET Framework library is not installed on the computer, which ensures the launch and maintains the performance of programs and applications, including games. This is a prerequisite and Microsoft .NET Framework must be installed on your PC.
There are different versions of the .NET Framework. The presence of any one of them on the computer cannot sufficiently guarantee the correct operation of the program. If, for example, a library is already installed on the computer, but the game requires - download and install it. Reboot your PC. The previous version will not be deleted or overwritten. They will just work together.
Take advantage of programs that prepare your computer for the game to work properly and help you avoid many problems and errors.
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DirectX availability
Perhaps the most important condition, a requirement that must be fulfilled for games, including The Elder Scrolls Online, is that the. Without it, no toy will work. Almost all distributions that require DirectX installed already include this set.
Typically, DirectX is installed automatically during installation. If it is missing from the distribution, download and install. It is not necessary to do this before installation, you can also after, but the presence on the computer is simply necessary. Download links are located above.
What if The Elder Scrolls Online is down?
Do not despair if you have already tried all the methods and nothing helps, the game does not work. Perhaps these tips will seem too vague, incomprehensible, errors are still present. Reconsider, did you do everything right? If necessary, download another distribution of The Elder Scrolls Online, if purchased from a store, contact the retailer (manufacturer) for assistance. Maybe the disc is damaged, something is missing. This is normal, quite natural, it happens. Use a different distribution and reinstall the game.
As a last resort, there are situations when operating system is still incompatible with The Elder Scrolls Online. Update the system using Windows (via Update Center). The game will work. If the manufacturer has indicated compatibility, then it is responsible for this. Update your operating system.
Reinstalling the OS is an extreme case. Not sure about statements like "the operating system is pirated ... assembly ... will not work ..." or "hacked toy, pirate - throw it away ..."... The point that is worth your attention is to remember if there have been similar problems with other games, in particular those similar to The Elder Scrolls Online. And if problems were observed, this suggests that it may be time to update something in the system or reinstall it. Thank you for attention!
Other materials
Create an account at Bethesda.net. To play Elder Scrolls Online, you will have to create an account on Bethesda.net and pay for the monthly subscription separately from the cost of the game itself.
- If you already have an account, skip the second step.
- Visit the official Elder Scrolls Online website by entering http://www.Bethesda.net into your browser address bar. You will be redirected to a new page and asked to enter your date of birth. This is to make sure you can play Elder Scrolls Online.
- After you enter your date of birth, you will be redirected to the login page. Take a look at the top-right corner of the page for the Join button. Click on it. You will be taken to a page where you will need to fill in several fields.
- Enter all the required information and make sure you have access to the specified email address, as you will have to enter a verification code that will be sent to it.
- Check your inbox for an email from Bethesda. If not, check your Spam folder and then try forwarding it again. When you enter the verification code, your account will be successfully activated.
Start Steam. Now that you've activated your account, close your browser and launch Steam.
- If you don't already have Steam, download it from this page http://store.steampowered.com/. Just click on the green Download Steam button in the upper right corner of the page.
Find Elder Scrolls Online in the Store tab. Go to the Store tab and type Elder Scrolls Online into the search box.
Add the game to your cart. The first search result will be your game. The title will say "The Elder Scrolls Online" and the cost of the game will be $ 59.99 (3,550 rubles). Click on the game, re-enter your date of birth and add the game to your cart.
Please indicate your payment method. Click on the green "Trash" button in the upper right corner of the window. On the next screen, click on the "Buy for yourself" button and then specify the payment method.
- If you chose PayPal, you will have to log into your account. If you choose a bank card, enter its payment details.
Complete your purchase. Make sure that there are checkmarks next to all the options you need (for example, that you live in your country and have accepted the terms of the user agreement), and click on the "Continue" button. When finished, click on the button to confirm your purchase.
- Congratulations! You are now the proud owner of The Elder Scrolls Online!
Install the game. Click on the "Library" tab in the left-right corner of the Steam window, select "Elder Scrolls Online" and click "Install."
- Before the installation is complete, a dialog box will appear asking you to activate your Bethesda.net account. Luckily, you've already done that, so just click on the Already Activated option and start the game!
Upgrade to Imperial Edition. Improving your game is optional. Unlike the Elder Scrolls Online store, the Imperial Edition is not listed on Steam as an independent game. After you have successfully purchased and installed the standard version of the game on your computer, upgrade it for an additional $ 20 (1200 rubles).
- Go back to the Store tab on Steam and type “Elder Scrolls Online Imperial Edition” into the search box. It will appear first in the search result. Click on the game and follow the same sequence of actions as when purchasing the game itself.
- When you have successfully completed your purchase, open the Library tab again, select Update and then Install.
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